Decades of experience with communications enterprises worldwide are
the basis for this compilation of thought-leadership papers by EDS
executives who serve the communications industry. The papers
address key challenges Communications Service Providers (CSPs) face
and recommed initiatives for resolving them. EDS believes CSPs can
offer a superior customer experience and build sustained customer
loyalty by going to market with products and services more quickly
and efficiently. But to do so, CSPs must commit to a
transformational journey that will ultimately result in customer
satisfaction and revenue growth. This insightful book explains how
a CSP can reshape its business model and IT environment to achieve
significant business results.
General
| Imprint: |
Authorhouse
|
| Country of origin: |
United States |
| Release date: |
November 2006 |
| First published: |
November 2006 |
| Authors: |
Electronic Data Systems Corporation
|
| Dimensions: |
229 x 152 x 17mm (L x W x T) |
| Format: |
Hardcover - With printed dust jacket / With dust jacket
|
| Pages: |
244 |
| ISBN-13: |
978-1-4259-7416-9 |
| Categories: |
Books >
Business & Economics >
General
|
| LSN: |
1-4259-7416-3 |
| Barcode: |
9781425974169 |
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