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Delivering Superior Service - Reshaping the Communications Service Enterprise (Hardcover) Loot Price: R820

Discovery Miles 8 200

Repayment Terms: R77 pm x 12*

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Delivering Superior Service - Reshaping the Communications Service Enterprise (Hardcover): Electronic Data Systems Corporation

Delivering Superior Service - Reshaping the Communications Service Enterprise (Hardcover)

Electronic Data Systems Corporation

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Loot Price R820 Discovery Miles 8 200 | Repayment Terms: R77 pm x 12*

Expected to ship within 10 - 15 working days

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Decades of experience with communications enterprises worldwide are the basis for this compilation of thought-leadership papers by EDS executives who serve the communications industry. The papers address key challenges Communications Service Providers (CSPs) face and recommed initiatives for resolving them. EDS believes CSPs can offer a superior customer experience and build sustained customer loyalty by going to market with products and services more quickly and efficiently. But to do so, CSPs must commit to a transformational journey that will ultimately result in customer satisfaction and revenue growth. This insightful book explains how a CSP can reshape its business model and IT environment to achieve significant business results.

General

Imprint:	Authorhouse
Country of origin:	United States
Release date:	November 2006
First published:	November 2006
Authors:	Electronic Data Systems Corporation
Dimensions:	229 x 152 x 17mm (L x W x T)
Format:	Hardcover - With printed dust jacket / With dust jacket
Pages:	244
ISBN-13:	978-1-4259-7416-9
Categories:	Books > Business & Economics > General Promotions
LSN:	1-4259-7416-3
Barcode:	9781425974169