NCTE-CCCC Best Book in Technical or Scientific Communication 2020
Rhetorical Work in Emergency Medical Services: Communicating in the
Unpredictable Workplace details how communicators harness the power
of rhetoric to make decisions and communicate in unpredictable
contexts. Grounded in a 16-month study in the emergency medical
services (EMS) workplace, this text contributes to our theoretical,
methodological, and practical understandings of the
situation-specific processes that communicators and researchers
engage in to respond to the urgencies and constraints of
high-stakes workplaces. This book presents these intricate
processes and skills-learned and innate-that workplace
communicators use to accomplish goal-directed activity, collaborate
with other communicators, and complete and teach workplace writing.
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