"Reliability" has become a watchword in the business community.
Increasingly, it refers to anticipation and resilience
organizations' ability to plan for, absorb, and rebound from
shocks. Across many sectors and cases, the approach to improving
reliability in primary technical systems has been remarkably
similar. Stakeholders assume that improved reliability lies in
better design and technology.
This book speaks to the severe limits of formal design and
technology relative to operational skills, experience, and
knowledge. The debate over the vulnerability of critical
infrastructures has far too often neglected the managerial
dimension of public security and business continuity. "High
Reliability Management" is the first book about the people who
manage for high reliability, namely, those professionals who
provide critical services continuously and safely, even during peak
demand times or periods of stress.
The text draws on one of the most intensive studies of a critical
infrastructure within a high reliability framework. This
longitudinal analysis examines the California electrical gridone of
the largest, most complex, and economically important in the world.
From this research comes a new perspective on strategic balances in
society, and practical advice to researchers and professionals who
confront reliability daily.
Visit highreligabilitymanagement.org.
General
| Imprint: |
Stanford University Press
|
| Country of origin: |
United States |
| Series: |
High Reliability and Crisis Management |
| Release date: |
June 2008 |
| First published: |
2008 |
| Authors: |
Emery Roe
• Paul R. Schulman
|
| Dimensions: |
229 x 152 x 458mm (L x W x H) |
| Format: |
Paperback - Trade
|
| Pages: |
272 |
| ISBN-13: |
978-0-8047-5946-5 |
| Categories: |
Books
Promotions
|
| LSN: |
0-8047-5946-4 |
| Barcode: |
9780804759465 |
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