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Investigative Interviewing - The Conversation Management Approach (Paperback, 3rd Revised edition)
Loot Price: R1,700
Discovery Miles 17 000
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Investigative Interviewing - The Conversation Management Approach (Paperback, 3rd Revised edition)
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Conversation Management is an ethical, effective, and long-standing
approach to investigative interviewing that is applicable to any
investigative context, whether criminal or civil, based on a
commitment to respect for the individual and the principles of
successful communication. In the third edition of this highly
successful book, the authors have reviewed both the evidence base
supporting the approach and the presentation of the content. The
result is a significant rewrite of the previous edition with new
chapters, new information, and new tools to maximize disclosure by
interviewees, now also supported by references and footnotes
throughout the text. The text includes explanations of how
conversation works and how a working relationship is created; the
realities of influencing, persuasion, and negotiation; the process
of telling and listening; how people remember and forget
offence-related experience; how to assist their remembrance of
offence-related detail; and how to ask the right question at the
right time in the right way and specific chapters covering
interviews with victims, witness and suspects as well as more
diverse situations. Investigative Interviewing: The Conversation
Management Approach is the definitive textbook for anyone seeking
an in depth understanding of investigative interviewing as a
subject and Conversation Management as a proven approach.
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