Improving profits and improving your commissions can be easier than
you think. Success in business rests with customer service. In
Seven Recipes for Success in Business, author Frank D. Briggs
provides seven steps to help build your success and your company's
success.
Filled with personal examples and stories from almost forty
years in business, Briggs demonstrates the importance of the
customer and of providing quality customer service with seven
simple concepts. He shows that, because the customer: Has a need,
you have a job to do Has a choice, you must be the better choice
Has sensibilities, you must be considerate Has urgency, you must be
quick Is unique, you must be flexible Has high expectations, you
must excel Has influence, you have the hope of more customers Seven
Recipes for Success in Business details the importance of thinking
of the customer first each and every time and treating the customer
the way you would like to be treated. By following these simple
concepts, success will flourish-all because of the customer.
General
Imprint: |
Trafford Publishing
|
Country of origin: |
Canada |
Release date: |
March 2010 |
First published: |
March 2010 |
Authors: |
Frank D. Briggs
|
Dimensions: |
229 x 152 x 6mm (L x W x T) |
Format: |
Paperback - Trade
|
Pages: |
122 |
ISBN-13: |
978-1-4269-2642-6 |
Categories: |
Books >
Business & Economics >
General
|
LSN: |
1-4269-2642-1 |
Barcode: |
9781426926426 |
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