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Business Process Analysis 2012 - Including Architecture, Engineering, Management and Maturity (Paperback)
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Business Process Analysis 2012 - Including Architecture, Engineering, Management and Maturity (Paperback)
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Since its first edition 15 years ago, Business Process Analysis has
become a standard reference work in the library of many business
process practitioners. This new edition continues the presentation
of a portfolio of analysis techniques essential for any serious
business process analysis work - and goes much further. Since those
early days, there has been a rapid expansion of approaches to
business process work, and most of these are reflected in the
book's subtitle: architecture, engineering, improvement,
management, and maturity. All these (and others) are addressed in
the book, discussing the strengths and limitations of each.
Whichever way you approach business process work, this book is
essential reading for all practitioners because of its breadth and
depth of commentary. It is careful to document sources, and has a
comprehensive list of relevant material. The book is also essential
reading for all students of business processes at final year
undergraduate, and master's levels, as it meets relevant level
descriptors. The book contains several innovative ideas, including:
information technology is not the only enabling technology for
business process improvement: business processes have been improved
since time immemorial by the utilization of technology, not only
information technology - and this will continue given modern
technology convergence; the origin of virtually all approaches to
systems analysis (including object-oriented analysis, and
relational theory), is identified and documented; diagrammatic
approaches to analyzing business processes are incapable of
yielding models that can be checked for completeness and
consistency, particularly as the number of processes increases;
increasingly, the issue is not only business processes within an
organization - the issue is business processes that cross
organizational boundaries and may involve many enterprises; the
book calls for a business process epistemology to complement
business process ontology. Whatever your view about approaches to
business processes, you will find this book stimulating,
challenging, comprehensive, and thought provoking.
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