Human error is regularly viewed as an inevitable part of everyday
life. In many cases the results of human error are harmless and
correctable, but in cases where injury and death can occur,
reduction of error is imperative. An integration of useful
how-to-do-it information, Human Error: Causes and Control covers
theories, methods, and specific techniques for controlling human
error. It provides ideas, concepts, and examples from which
selections can be made to fit the needs of a particular situation.
Detailed, practical, and broad in scope, the book explores the
field of human error, including its identification, its probable
cause, and how it can be reasonably controlled or prevented.
Experts in human factors, design engineering, and law, the
authors explore and apply known generic principles effective in the
prevention of consumer error, worker fault, managerial mistakes,
and organizational blunders. They discuss errors and their effects
in our increasingly complex technological society and delineate how
to devise a proper framework, select workable concepts and
techniques, and then implement them. Exploring widespread
applications of the techniques, the book illustrates how to achieve
a fully integrated, process-compatible, comprehensive,
user-effective, and methodologically sound model.
General
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