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Global Tourism and Informal Labour Relations - The Small Scale Syndrome at Work (Paperback)
Loot Price: R1,068
Discovery Miles 10 680
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Global Tourism and Informal Labour Relations - The Small Scale Syndrome at Work (Paperback)
Series: Routledge Studies in Employment and Work Relations in Context
Expected to ship within 12 - 17 working days
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Total price: R1,088
Discovery Miles: 10 880
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The worldwide expansion of the tourism industry creates many
encounters between global agents and local forces, yet the
host-guest interaction is rarely considered from the point of view
of the experience of work. This study documents and discusses such
a global-local encounter, based on fieldwork carried out in hotels
in Barbados and Malta. Insight is drawn from a review of such
issues as recruitment, promotion, redundancy, discipline, security,
communication, expertise, total quality management iniatives, trade
unionism and industrial action.
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