The experts agree: "Understanding Teamwork in Health Care" is a
true must-read ""This is a much-needed addition to the training
curriculum of anyone involved in the healthcare industry."" --
James Townsend, DHSc., MBA, MIS (A. T. Still University) and
Doody's Review Service
""Our health care can be magnificently effective, but, without
constant coordination and cooperation, its technologies and
specialization can be the front doors to confusing complexity and
risky fragmentation. Better teamwork improves every aspect of the
Institute for Healthcare Improvement's 'Triple Aim'--patients'
experience of health care, the health of our populations, and the
cost of providing care. In this book, Dr. Mosser and Professor
Begun have given us a superb guide for better teamwork. Their
account is based on sound evidence and compelling concepts, but it
is also eminently practical. Nearly 100 stories of teamwork--mostly
exemplary, sometimes cautionary--illustrate what it means for
patients, physicians, nurses, pharmacists, and others to work
together in effective harmony."" -- Donald M. Berwick, MD, MPP,
President Emeritus and Senior Fellow, Institute for Healthcare
Improvement
""Best health outcomes are often the result of an extremely
competent, completely connected team of caregivers, working with an
empowered patient who is the absolute central focus and sometimes
the team quarterback. Drs. Mosser and Begun grasp the critical
importance of healthcare team members working as equals despite
titles or disciplines of practice. This is an engaging,
enlightening, entertaining must-read for clinicians currently
working in the field of health care, those considering the
profession, people teaching potential caregivers, and anyone
interested in the future of how we can deliver best health care at
lowest cost through cohesive teams."" -- George C. Halvorson,
Chairman and CEO, Kaiser Permanente
""Dr. Mosser and Dr. Begun blend clinical vignettes and science
in a highly readable book to help us understand the importance and
diversity of health care teams. The authors' conceptual frameworks
are intellectually compelling, and their vignettes capture those
concepts in action. Members of every type of health care team will
find this book to be a valuable resource. Read the first three
chapters. You won't be able to resist the pleasure of reading the
rest of the book."" -- Linda Cronenwett, PhD, RN, FAAN, Professor
and Dean Emeritus, School of Nursing, University of North Carolina
at Chapel Hill
""The team-based models developing in progressive health care
call for a comprehensive and insightful guidebook. Understanding
Teamwork in Health Care meets this need. It provides pharmacists
and other health care professionals with the foundational knowledge
necessary to be members of effective clinical teams."" -- Joseph
DiPiro, Pharm D, Professor and Executive Dean, South Carolina
College of Pharmacy
This important guide focuses on the core skills necessary to
effectively implement teamwork in a complex hospital or primary
care setting. The book's mission is to make often-overlooked
perspectives about teamwork more widely known and used. No matter
what your prior level of team involvement may be, this is the one
resource that will help you adeptly participate in, lead, or manage
teams. Unlike other texts that rely heavily on theory and
healthcare policy, this indispensable reference offers a realistic,
practical look at the challenges and many opportunities of
teamwork.
Reflecting the authors' 30-plus years of hands-on experience,
the text begins with a basic overview of healthcare teams and team
members. Subsequent sections highlight how effective teams
function; provide expert insights for evaluating and improving
healthcare teams; and illuminate the role of senior leadership in
advancing teamwork.
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