Insight and Imagination explores the primacy of the self in
organizational research, consulting, and management / leadership.
Contesting the radical dichotomy between 'objective' and
'subjective' understanding, and the devaluation of the latter,
Professor Howard F. Stein argues that the imagination of the
observer, informed by his or her unconscious, can lead to a greater
understanding of the psychological reality of the workplace and in
turn to better informed problem solving. Insight emerges from the
disciplined use of the imagination rather than its repudiation. The
book brings countertransference to center stage as a tool for
understanding the emotional experience of organizational life and
for formulating interventions. One often neglected use of the
imagination is the capacity to not have to know beforehand what one
needs to learn_what poet John Keats called 'negative capability.'
Insight and Imagination proposes the use of the humanities as a
means of expanding and deepening one's access to the inner life of
organizations. The author draws from the art created by others and
from his own poetry written and often used during an organizational
consultation. Among the specific contexts discussed in this book
are the experience of organizational downsizing; helping
organizations to grieve after change and loss; recognizing 'red
herrings' in organizational decision making; the language of
organizational change; recognizing hidden agendas in meetings; and
reflective practice in organizational life.
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