Total Quality Management - An Executive Guide to Continuous Improvement (Paperback, Softcover reprint of hardcover 1st ed. 2001)

Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel.
Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The books modular, practical and integral approach will appeal to todays busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.

General

Imprint:	Springer-Verlag
Country of origin:	Germany
Release date:	December 2010
First published:	2001
Authors:	Hubert K. Rampersad
Dimensions:	235 x 155 x 10mm (L x W x T)
Format:	Paperback
Pages:	190
Edition:	Softcover reprint of hardcover 1st ed. 2001
ISBN-13:	978-3-642-08756-1
Categories:	Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
LSN:	3-642-08756-6
Barcode:	9783642087561

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