This volume of "Advances in Educational Administration" examines
discretionary behavior/performance, an emerging yet critical
phenomenon for educational organizations to be effective in
responding to the complex expectations of the 21st century.
Discretionary behavior refers to the employee behavior that is not
directly or explicitly recognized by the formal reward system, and
in the aggregate promotes the efficient and effective functioning
of the organization. Discretionary behaviors of the educational
workforce can contribute to maintenance and enhancement of the
social and psychological organizational context which supports the
task performance and organizational effectiveness.
General
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