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Books > Business & Economics > Business & management > Business strategy
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The Handbook of Global Outsourcing and Offshoring (Hardcover)
Loot Price: R1,576
Discovery Miles 15 760
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The Handbook of Global Outsourcing and Offshoring (Hardcover)
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The global offshore outsourcing market for IT and business services
exceeded $55 billion in 2008 and some estimates suggest an annual
growth rate of 20% over the next five years. Furthermore, over 200
firms from the Forbes 2000 companies and 50 per cent of the Fortune
Global 500 had offshored IT and business process activities through
captive centres, making a total of about $9bn of business. The
phenomenon of offshoring and offshore-outsourcing is certainly
expanding. It has become increasingly important to understand the
phenomenon, not least as a basis for suggesting what directions it
will take, its impacts, how it has been conducted, and how its
management can be better facilitated. This book offers a broad
perspective on various issues relating to the sourcing of systems
and business processes in a national and global context. The
authors examine both the client's and the vendor's involvement in
sourcing relationships by putting the emphasis on the capabilities
that each side should develop prior to entering a relationship but
also that they should develop as a result of their interactions
with each other.
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