CEOs are becoming increasingly aware of their roles as business
communicators, but still find it difficult to quantify the value of
internal communication within organisations. Internal communication
is so entwined with the process of organising and with
organisational structure, environment, power and culture that many
theorists of organisational communication argue that organisations
would not exist without communication. Internal communication is
the catalyst, if not the key, to organisational excellence and
effectiveness (Grunig,1992:114). This book illustrates the link
between the internal corporate communication programme of an
organisation's Chief Executive Officer and the commitment levels to
the same organisation of middle management employees. Business
communicators and corporate communications specialists, who are
interested in increasing employee commitment levels to the
organisations through effective CEO internal communication
programmes, will find this book of value.
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