Governments across the world have recognised the potential of new
information and communication technologies (ICTs) to bring about
fundamental renewal in not only government and public sector
processes, but also their relationship with civil societal groups,
the private sector, citizens, and various other actors. ICT
provides enormous opportunities to increase efficiency and
effectiveness in all kinds of policy sectors, and promises a real
dialogue between policy makers and the public. This second edition
of the prescient and influential work first published in 2001
includes updated texts of several chapters from the earlier edition
as well as various chapters, among them a number of country reports
written for the e-government session of the of the 17th World
Congress of Comparative Law. In addition to visions of the concept
of electronic government, it provides examples of already active
electronic governance by including various chapters on developments
in the United States (both federal and state), the United Kingdom,
Canada, Germany, Italy, Denmark, and the Netherlands. It draws
valuable lessons (cross-national, between policy sectors and across
administrations) from the design of electronic government and from
evaluations of electronic government in practice. Aspects of
e-government covered in the second edition include the following:
government initiatives such as e-publication, online filing
(including e-procurement and courts e-filing); 'e-democracy'
features such as e-voting, e-participation, e-consultation and
e-petitioning; benefits of government use of such expanding
technologies as global positioning systems, smartcards, and
biometrics; benefits to citizens services such as social security
and services in the health care sector; applications to the
judicial system and law enforcement; differences between
developments and policy initiatives in various countries; and,
obstacles and dilemmas touching upon security, surveillance,
identity fraud, liability, intellectual property, free access,
national security, equality, and privacy. Especially in its close
attention to the interaction between legal, practical, public
administration and ethical obstacles and dilemmas, "Designing E-
Government, Second Edition" is of enormous value to practitioners,
officials, and policymakers concerned with the legal implications
related to the design and implementation of e-government, and with
the present and future challenges of this endeavour.
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