This book focusses on the after sales business and  presents
the Service Parts Planning (SPP) solution which was developed by
SAP in a joint effort with Caterpillar and Ford in order to address
the specific planning problems of service parts. The book explains
the processes, structures, and functions of this solution and is
targeted at decision makers, project members and project managers
who are involved in an implementation of SAP Service Parts Planning
or for users who want to gain a better understanding of the state
of art in spare parts planning and the SAP Service Parts Planning
software.
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