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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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How to add the "WOW" experience to your customer service in 3 easy steps (Paperback) Loot Price: R246
Discovery Miles 2 460
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How to add the "WOW" experience to your customer service in 3 easy steps (Paperback): James Ortman

How to add the "WOW" experience to your customer service in 3 easy steps (Paperback)

James Ortman

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Loot Price R246 Discovery Miles 2 460

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"In this day of strong competition and high expectations, service is everything and the "WOW" Experience can separate you from your competition" No matter what business or organization we are involved in there is always one common thread, the customer. Creating and providing "WOW" experiences means we need to begin thinking in a different way. We need to change our thought process. Put ourselves in the shoes of our customers and begin thinking like them. What could we do extra that would cause our customers to say "WOW"?

General

Imprint: Createspace Independent Publishing Platform
Country of origin: United States
Release date: October 2013
First published: October 2013
Authors: James Ortman
Dimensions: 229 x 152 x 4mm (L x W x T)
Format: Paperback - Trade
Pages: 80
ISBN-13: 978-1-4825-8497-4
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
LSN: 1-4825-8497-2
Barcode: 9781482584974

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