Standards often remain unseen, yet they play a fundamental part in
the organisation of contemporary capitalism and society at large.
What form of power do they epitomise? Why have they become so
prominent? Are they set to be as important for the globalisation of
services as for manufactured goods? Graz draws on international
political economy and cognate fields to present strong theoretical
arguments, compelling research and surprising evidence on the role
of standards in the global expansion of services, with in-depth
studies of their institutional environment and cases including the
insurance industry and business process outsourcing in India. The
power of standards resembles a form of transnational hybrid
authority, in which ambiguity should be seen as a generic
attribute, defining not only the status of public and private
actors involved in standardisation and regulation, but also the
scope of issues concerned and the space in which such authority is
recognised when complying to standards. This book is also available
as Open Access.
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