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Productivity, Innovation and Knowledge in Services - New Economic and Socio-Economic Approaches (Hardcover)
Loot Price: R3,730
Discovery Miles 37 300
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Productivity, Innovation and Knowledge in Services - New Economic and Socio-Economic Approaches (Hardcover)
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Services now account for almost three quarters of economic activity
in advanced market economies and two of the principal topics that
researchers on services have been concerned with are, on the one
hand, productivity, and on the other, innovation in and through
services. These two issues, and finding ways to measure and
conceptualise them, lie at the heart of this book. The productivity
question is a puzzle in many so-called 'stagnant services', where
national accounts show little or no increase in productivity, while
closer empirical investigations and case studies reveal that some
of these sectors are in fact as dynamic as their manufacturing
counterparts. How can these opposing views be reconciled? The same
applies to innovation in and through services, where many of the
existing approaches retain much of their bias towards manufacturing
and technology, and fail to capture some of the fundamental aspects
of innovation in services. Written by some of the most
distinguished authors in the field, this book elucidates the
critical and complex relationships between services, production and
innovation. The authors discuss the limitations of current theories
to explain service productivity and innovation, and call for a
conceptual re-working of the ways in which these are measured. They
also highlight the important role of knowledge in the production
system and in doing so make an important contribution to a key
debate which has emerged in the social sciences in recent years.
Productivity, Innovation and Knowledge in Services will inform and
interest those in the fields of economics, management, business
studies and economic geography.
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