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Books > Business & Economics > Industry & industrial studies > Service industries > Financial services industry
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Information Technology, Organizations and People - Transformations in the UK Retail Financial Services (Hardcover, New)
Loot Price: R1,341
Discovery Miles 13 410
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Information Technology, Organizations and People - Transformations in the UK Retail Financial Services (Hardcover, New)
Series: Routledge Advances in Management and Business Studies
Expected to ship within 12 - 17 working days
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This wide-ranging volume presents in-depth research into the effect
of new information technologies on organizational structure,
assesses their progress towards transformation and describes the
changes they are making to long-established business process roles,
cultures and working practices. The book is based upon a series of
rolling surveys carried out between 1989 and the present day, and
funded by organizations such as IBM and KPMG. It provides a
detailed picture of a sector in transition during a period of
anxiety and doubt dominated by restructuring, downsizing and
experimentation with re-engineering. As the "lean and mean" emerge,
they must now ask themselves if their competencies will enable them
to survive into the next decade as competitors, such as Sainsburys,
Virgin, Microsoft and Ford position themselves to become major
players in the sector. This book is a contribution to the debate on
the growth of knowledge work, the need for core organizational
competencies in the information age and the need for evolutionary,
or radical, change.
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