The contributors to this important volume begin with a simple
premise: Computer system development is difficult, not primarily
because of the complexity of technical problems, but because of the
social interaction involved when users and designers learn to
create programs and express ideas together. Based on this important
concept, they offer concrete suggestions for ways that system
developers can experiment with new perspectives and techniques for
cooperating with users -- especially during the early phases of the
design process.
The editors' primary goal is to stimulate the creation of useful
computer systems -- systems that support and sustain the fragile
relationship of the people, the working environment, and the
computer technology itself.
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