This book reveals and describes the leadership and culture change
required to remove waste from healthcare processes and eliminate
the root cause of soaring costs, poor quality and safety, and
limited access. The book's delivery strategy revolves around
personal and organizational stories and case studies told by
physician and administrative leaders, all students of the Toyota
Production System. This revised edition uniquely blends updated
case studies with practical theory to describe how the healthcare
value proposition can be changed by reducing waste, variation and
complexity in healthcare. New to the book are chapters on clinical
standard work and integration of lean and safety.
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