Structuring the Information Age - Life Insurance and Technology in the Twentieth Century (Paperback, New)

"Brilliant volume... Yates's study of the adaptation of information-processing resources in insurance has greatly widened the horizons of our understanding of the dynamics of technological development in a business setting." -- Business History Review

"This timely and important work is the first scholarly history devoted to the use of information technology within a single American industry." -- EH.Net

"A welcome addition to a growing body of literature on the history of the use of computers by businesses and a good model for other scholars to use." -- American Historical Review

"Structuring the Information Age examines the history of information technology in the United States by shifting focus away from the producers of that technology and toward a kind of end user that has heretofore received little attention -- large-scale corporations, which easily rank among the leading information-technology (IT) consumers." -- Journal of Interdisciplinary History

"This valuable addition to the historiography of the computer looks at new technologies from a user's viewpoint. Here the user is the life insurance business, which is an appropriate choice because it has always been an information-intense business." -- IEEE History Center Newsletter

"Yates hascontributed another original study to the history of information technology." -- Technology and Culture

JoAnne Yates, Deputy Dean and Distinguished Professor of Management at the MIT Sloan School of Management, is the author of Control through Communication: The Rise of System in American Management, also published by Johns Hopkins.

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