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Books > Business & Economics > Industry & industrial studies > Manufacturing industries

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Six Sigma and the Quality Toolbox - For Service and Manufacturing (Paperback) Loot Price: R634

Discovery Miles 6 340

Repayment Terms: R59 pm x 12*

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Six Sigma and the Quality Toolbox - For Service and Manufacturing (Paperback)

John Bicheno, Philip Catherwood

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Loot Price R634 Discovery Miles 6 340 | Repayment Terms: R59 pm x 12*

Expected to ship within 10 - 15 working days

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A fully revised and extended version of the best selling 'Quality 75', the book includes a full range of Six Sigma tools and philosophy. It is a unique compilation of tools and concepts from Six Sigma, Traditional Quality Management (including notes on the 'Gurus'), Service Quality, and relevant Lean manufacturing. The book is aimed at practising managers from Service and Manufacturing, Green Belt practitioners and Black Belts wishing to extend their expertise into Service Quality and Lean. MBA students and final year undergraduates will find the book an invaluable quick reference to quality, operations, customer relationships and improvement.

General

Imprint:	PICSIE Books
Country of origin:	United Kingdom
Release date:	2005
First published:	2005
Authors:	John Bicheno • Philip Catherwood
Dimensions:	235 x 192 x 10mm (L x W x T)
Format:	Paperback - Trade
Pages:	153
ISBN-13:	978-0-9541244-2-7
Categories:	Books > Business & Economics > Industry & industrial studies > Manufacturing industries > General Promotions
LSN:	0-9541244-2-1
Barcode:	9780954124427