The Clinton administration's National Performance Review of the
federal government (also called the Reinventing Government
Initiative) is the eleventh effort this century to improve the
executive branch and reform the federal service. Most previous
efforts have faltered. How can present and future recommendations
avoid the same fate?
This book provides practical and timely guidance to those trying
to improve government performance. The focus of successful
attempts, the authors argue, should be sustained evolution, not
bursts of invention aimed at sweeping transformation. Specific
proposals address ways to change government over the long term,
ways to streamline bureaucracy, attract more resourceful and
innovative workers, and make agencies more responsive to their
customers, the citizens.
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