The rush to transition education from the traditional face-to-face
to an online or hybrid environment increases each year.
Universities realize online education is crucial to the future
survival and expansion of their educational programs. Herein we
discuss the infrastructure support that is vital to the foundation
of a durable online program. The essentials include faculty
training and mentoring, a campus network, secure access, data
storage, fast and efficient IT support, and the appropriate type of
technology for teaching. A crucial element is administrative
support in the form of funding, guidance, oversight, and the
removal of obstacles to the development of an online program.
Faculty were surveyed to identify: a) perceptions of what elements
are important to the development of a successful online program; b)
which of those elements were in use at their institution; c)
factors that enhance faculty participation in an online program,
and the factors which impede their contribution. A Matrix is
introduced that administrative decision- makers can use to develop
an online teaching program or enhance an existing program.
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