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Books > Professional & Technical > Mechanical engineering & materials > Production engineering
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Step-by-Step QFD - Customer-Driven Product Design, Second Edition (Hardcover, 2nd edition)
Loot Price: R5,549
Discovery Miles 55 490
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Step-by-Step QFD - Customer-Driven Product Design, Second Edition (Hardcover, 2nd edition)
Expected to ship within 12 - 17 working days
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Wouldn't it be great if you could design a product with the
customer in mind - right from the very start? Well, now there's a
way: Quality Function Development, or QFD, translates the needs of
the consumer directly into the design and development of new
products and services. By focusing on customer needs and
incorporating them into every phase of the manufacturing process,
it eliminates waste and improves customer satisfaction. And that
means increased sales, greater profits, and a bigger share of the
market. Step-by-Step QFD is a practical, hands-on guide to
implementing QFD at any organization. Written by an expert in the
field, it shoes how the intensive study of consumer needs can be
used to help you dramatically outperform the competition. In fact,
the strategies outlined in this book have already met with great
success at a number of corporations both within and outside of the
United States. This workbook includes a case study of QFD in
action, 34 helpful workshops, and an analysis of the synergy
between QFD, TRIZ, and Taguchi. So whether you're a QFD trainer,
project manager, design engineer, or manufacturer, Step-by-Step QFD
will show you how to let one voice drive your entire design process
- the customer's!
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