Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)
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Quality - A TOTAL MANAGEMENT CONCEPT: A Philosophical Approach (Paperback)
Loot Price: R442
Discovery Miles 4 420
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Quality - A TOTAL MANAGEMENT CONCEPT: A Philosophical Approach (Paperback)
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Loot Price R442
Discovery Miles 4 420
Expected to ship within 10 - 15 working days
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This book delineates a management style which is bottom-up rather
than top-down, that is, it is employee-centered and allows
employees to influence management decisions. Shrouded in the' mist
the reader will recognize both old established and newly innovative
management styles and embedded in these the Japanese concept of
"Kaizen" will be clandestinely apparent. An employee-centered
management system is a dynamic function capable or successfully
competing in an environment of economic fluctuations and changing
market trends. The interaction of employees and the creative forces
they generate as they solve and re-synthesize labor and production
problems is an aggressive strategy which is nurtured and sustained
by its own internal energy. Employees are the most important asset
of business and industry and their full and effective utilization
is a major responsibility of business management. People perform to
the standards of their leaders, and business enterprises are no
exception. Managers who lead by example are the most effective
leaders; it is character through which leadership is exercised and
it is character that sets the example and is imitated in turn. It
is the character of management that projects the corporate image
and personifies the philosophy of the business.
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