You're being overcharged on your electric bill. Your health
insurance denies a claim you know it should pay. The airline
refuses to reimburse you for your lost luggage. Your contractor
disappeared with the down payment. You just got a parking ticket
for someone else's car.
If these problems sound familiar, this is the book for you. As
creator of the popular "What's Your Problem?" column in the Chicago
Tribune, Jon Yates has helped thousands of people take charge of
their problems and get satisfaction from airlines, utilities,
government agencies, health insurance companies, and more. His
readers have already gotten back more than $1 million of their
hard-earned money from greedy businesses and agencies--and now you
can too Packed with tips, strategies, and dozens of real life
examples and success stories, What's Your Problem? is a must-have
book for every household in America.
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