Based on data regarding corporate mortality, organizations are
built to fail: a conclusion critical to managers, employees,
stockholders, consultants, customers, vendors, competitors, and
therefore all of us who transact with and depend on organizations.
Yet, literature about organizational management tends to focus on
education and inspiration, and to bristle with optimism about the
potential success of applying its wares. Ignored, in virtually all
of this literature is the reality that personnel may or may not be
inherently self-interested, but certainly join business
organizations in order to serve individual rather than
organizational interests.
Individual self-interest is advanced through control of various
processes in order to rationalize that self-interest as a
productive, organizational purpose, which not simply suppresses
opposition but also conceals or even demonizes that opposition.
These processes include such familiar organizational functions as
individual and organizational goal-setting, job and organizational
design, leadership, hiring, performance appraisal, compensation,
promotion, communication, corporate culture, and change.
At all levels, therefore, the organization's long-term interest
is undermined by the goals of the very members of whom it is
comprised--it is built to fail. And through control of its various
internal processes and elimination of opposition, the organization
pursues self-destructive goals without knowing it.
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