The 2012 International Symposium on Management Intelligent
Systems is believed to be the first international forum to present
and discuss original, rigorous and significant contributions on
Artificial Intelligence-based (AI) solutions-with a strong,
practical logic and, preferably, with empirical
applications-developed to aid the management of organizations in
multiple areas, activities, processes and problem-solving; i.e.,
what we propose to be named as Management Intelligent Systems
(M"i"S).
The three-day event aimed to bring together researchers
interested in this promising interdisciplinary field who came from
areas as varied as management, marketing, and business in general,
computer science, artificial intelligence, statistics, etc. This
volume presents the proceedings of these activities in a collection
of contributions with many original approaches. They address
diverse Management and Business areas of application such as
decision support, segmentation of markets, CRM, product design,
service personalization, organizational design, e-commerce, credit
scoring, workplace integration, innovation management, business
database analysis, workflow management, location of stores, etc. A
wide variety of AI techniques have been applied to these areas such
as multi-objective optimization and evolutionary algorithms,
classification algorithms, ant algorithms, fuzzy rule-based
systems, intelligent agents, Web mining, neural networks, Bayesian
models, data warehousing, rough sets, etc.
The symposium was organized by the Soft Computing and
Intelligent Information Systems Research Group (http:
//sci2s.ugr.es) of the University of Granada (Spain) and the
Bioinformatics, Intelligent System and Educational Technology
Research Group (http: //bisite.usal.es/) of the University of
Salamanca (Spain). The present edition is held in Salamanca (Spain)
on July 11-13, 2012.
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