In an age of telesales and digital selling, this award-winning
business book pinpoints the ten skills essential to
high-efficiency, high-success sales performance based on the
author's TeleSmart 10 System for Power Selling. Bestselling author
and TeleSmart Communications president Josiane Feigon equips
salespeople with the powerful tools they need to open stronger,
build trust faster, handle objections better, and close more sales
when dealing with customers they can't see face-to-face. In Smart
Selling on the Phone and Online, you'll learn how to: overcome ten
different forms of "paralysis" and reestablish momentum; sell in
sound bites, not long-winded speeches; ask the right questions to
reveal customer needs; navigate around obstacles to get to the
power buyer; and prioritize and manage your time so that more of it
is spent actually selling. The world of selling keeps changing, and
sales professionals are on the front line of innovation to keep
profits flowing. Combining an accessible text with clear graphics
and step-by-step processes, Smart Selling on the Phone and Online
will help any rep master the world of sales 2.0 and become a true
sales warrior.
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