Stakeholder Integration in Service Innovation (Paperback, 1st ed. 2018)

Julia M. Jonas examines stakeholder integration and its' dynamics in the setting of service innovation in IT and manufacturing firms. Applying a service-dominant logic theory approach, the multiple case study research describes the implementation of stakeholder integration with its' complexity and challenges. The case analysis provides evidence how stakeholder integration is embedded in service systems, how it is influenced by the surrounding service systems and how it can create effects going beyond the integrated stakeholders.

General

Imprint:	Springer Gabler
Country of origin:	Germany
Series:	Markt- und Unternehmensentwicklung Markets and Organisations
Release date:	September 2017
First published:	2018
Authors:	Julia M. Jonas
Dimensions:	210 x 148 x 18mm (L x W x T)
Format:	Paperback
Pages:	206
Edition:	1st ed. 2018
ISBN-13:	978-3-658-19462-8
Categories:	Books > Business & Economics > Business & management > Business mathematics & systems > General
LSN:	3-658-19462-6
Barcode:	9783658194628

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