Welcome to Loot.co.za!   Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
0
Your cart

Your cart is empty

Books > Social sciences > Education > Teaching skills & techniques

Buy Now

Services Marketing B&W (Paperback, 1st) Loot Price: R785
Discovery Miles 7 850
Repayment Terms: R74 pm x 12*
You Save: R94 (11%)
Special order

  • This item is a special order that could take a long time to obtain.
Services Marketing B&W (Paperback, 1st): K. Hoffman, John Bateson, Emma Wood

Services Marketing B&W (Paperback, 1st)

K. Hoffman, John Bateson, Emma Wood

 (sign in to rate)
List price R879 Loot Price R785 Discovery Miles 7 850 | Repayment Terms: R74 pm x 12* You Save R94 (11%)

Bookmark and Share

Our supplier does not have stock of this product at present, but they do have demand for it and we can create a special order for you. Alternatively, if you add it to your wishlist we will send you an email message should it become available from stock.

This new international edition of Services Marketing provides an up-to-date and comprehensive overview of the services marketing industry focusing strongly on customer satisfaction, service quality and customer service. Building on the seminal work of Hoffman and Bateson, the authors provide an excellent combination of real-world case studies and service marketing theory ideal for students and practitioners alike.

General

Imprint: Cengage Learning (Emea) Ltd
Country of origin: United Kingdom
Release date: April 2009
First published: 2009
Authors: K. Hoffman • John Bateson • Emma Wood
Dimensions: 246 x 190 x 34mm (L x W x T)
Format: Paperback
Pages: 250
Edition: 1st
ISBN-13: 978-1-4737-0912-6
Categories: Books > Social sciences > Education > Teaching skills & techniques
Promotions
LSN: 1-4737-0912-1
Barcode: 9781473709126

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!
Books | DVD | Games | Music | Computers | Electronics | Fashion | Sport | Kitchen | Home | Pets | DIY | Toys | Baby | Health & Beauty | Stationery | Arts & Crafts
Need help?
My account
Services
Networking
Partners