In the summer of 2008, nearly fifty thousand people traveled to
Nevada's Black Rock Desert to participate in the countercultural
arts event Burning Man. Founded on a commitment to expression and
community, the annual weeklong festival presents unique challenges
to its organizers. Over four years Katherine K. Chen regularly
participated in organizing efforts to safely and successfully
create a temporary community in the middle of the desert under the
hot August sun.
"Enabling Creative Chaos" tracks how a small, underfunded group
of organizers transformed into an unconventional corporation with a
ten-million-dollar budget and two thousand volunteers. Over the
years, Burning Man's organizers have experimented with different
management models; learned how to recruit, motivate, and retain
volunteers; and developed strategies to handle regulatory agencies
and respond to media coverage. This remarkable evolution, Chen
reveals, offers important lessons for managers in any organization,
particularly in uncertain times.
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