For the last two decades, IS researchers have conducted empirical
studies leading to a better understanding of the impact of Systems
Analysis and Design methods in business, managerial, and cultural
contexts. SA&D research has established a balanced focus not
only on technical issues, but also on organizational and social
issues in the information society..This volume presents the very
latest, state-of-the-art research by well-known figures in the
field. The chapters are grouped into three categories: techniques,
methodologies, and approaches.
General
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