Here, Kenneth J. Meier and Laurence J. O'Toole Jr. present a timely
analysis of working democracy, arguing that bureaucracy -- often
considered antithetical to fundamental democratic principles -- can
actually promote democracy.
Drawing from both the empirical work of political scientists and
the qualitative work of public administration scholars, the authors
employ a "governance approach" that considers broad,
institutionally complex systems of governance as well as the
nitty-gritty details of bureaucracy management. They examine the
results of bureaucratic and political interactions in specific
government settings, locally and nationally, to determine whether
bureaucratic systems strengthen or weaken the connections between
public preferences and actual policies. They find that
bureaucracies are part of complex intergovernmental and
interorganizational networks that limit a single bureaucracy's
institutional control over the implementation of public policy.
Further, they conclude that top-down political control of
bureaucracy has only modest impact on the activities of bureaucracy
in the U.S. and that shared values and commitments to democratic
norms, along with political control, produce a bureaucracy that is
responsive to the American people.
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