In clear, readable language, consultant and researcher Kevin
Desouza accomplishes an unlikely feat: explaining artificial
intelligence to nonspecialists, in a way that experts will
recognize and accept as correct and immediately applicable. Workers
in knowledge management are relatively isolated from each other,
businesspeople are still unconvinced that artificial intelligence
has much to offer, and engineers creating the latest algorithm or
device seldom consider its value for businesspeople--Desouza seeks
to change all that.
He maintains that knowledge will be traded like physical goods,
and that businesses must leverage knowledge resources within its
organizations to survive in a highly competitive marketplace.
Introducing us the concepts and significance of knowledge
management, he shows that incorporating artificial intelligence
computer-based techniques into business settings can provide truly
significant gains in productivity. This book is among the first of
its kind to provide a comprehensive one-stop guide to the basics of
knowledge management, plus a lucid explanation of A.I., and how to
use it in almost all types of organizational settings.
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