The increasingly global nature of the World Wide Web presents new
challenges and opportunities for technical communicators who must
develop content for clients or colleagues from other cultures and
in other nations. As international online access grows, technical
communicators will encounter a range of challenges related to
culture and communication in cyberspace. These challenges include
how to design content and develop services for online distribution
to a culturally diverse audience of users; how to address cultural
and linguistic factors effectively when collaborating with
international colleagues and clients via online media; and how to
develop effective online teaching and training practices and
materials for use in learning environments comprised of culturally
diverse groups of students. The contributors to Culture,
Communication and Cyberspace examine these challenges through
chapters that explore the different aspects of international online
communication. The contributing authors use a range of
methodologies to review a variety of topics related to culture and
communication in cyberspace. In so doing, the authors also examine
how business trends, such as international outsourcing, content
management, and the use of open source software (OSS), are
affecting and could change practices in the field of technical
communication as related to online cross-cultural interactions.
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