The ability to communicate effectively is one of the most important
life skills a person can possess. It can pave the way to success,
not only in terms of career but also in every other aspect of life
where communication plays a role.
Advanced communication skills focuses on essential
communication skills and competencies for all aspects of the world
of work. Advanced communication skills takes an integrated
theory and practical approach to learning. It is designed to foster
workplace communication in order to benefit interpersonal
relationships, which in turn leads to personal enrichment, greater
job satisfaction and increased productivity. The final chapter
contains a selection of case studies with questions to assist in
the evaluation of communication skills.
Advanced communication skills is aimed at managers, personal
assistants, professional secretaries and all those studying towards
certificates, diplomas or degrees in colleges and
universities. It fully covers the syllabus for Communication
N5/N6 at technical and vocational education and training colleges,
and will prepare students for the national examinations in these
subjects.
General
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