From quick conversations to awkward interactions-learn the
communication strategies you need to distinguish yourself in any
situation and progress your success! First impressions are made in
seven seconds or less-so it's imperative that you make every moment
count-and The Communication Habit shows you how to do it. One of
today's leading experts in business communication explains how to
identify and break communication habits-even well-intentioned
ones-that impede success, and replace them with time-tested
communication techniques that have been utilized by some of the
most successful executives and entrepreneurs in the world. It
provides a practical roadmap for applying the right communication
tools and strategies in the most common business settings and
situations, and for rebuilding and recovering from mistakes,
damaged relationships, or negative impressions. Specific topics
include: * Building and Communicating Confidence * Having a Voice
and Being Heard * Undermining Key Words and Phrases to Avoid *
Establishing & Articulating Your Value * Acknowledging vs.
Apologizing * Leading with Empathy * Strategies for Recovering,
Rebuilding, and Re-Establishing
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