Access Services departments in libraries have become highly complex
organizations responsible for a broad range of functions, often
including circulation, reserves, interlibrary lending and
borrowing, document delivery, stacks maintenance, building
security, photocopying, and providing general patron assistance.
This book offers effective solutions to familiar problems, fresh
ideas for responding to patron needs, and informed speculation on
new trends and issues facing access services departments. This book
was originally published as a special issue of the Journal of
Access Services.
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