The Health Care Data Guide is designed to help students and
professionals build a skill set specific to using data for
improvement of health care processes and systems. Even experienced
data users will find valuable resources among the tools and cases
that enrich The Health Care Data Guide. Practical and step-by-step,
this book spotlights statistical process control (SPC) and develops
a philosophy, a strategy, and a set of methods for ongoing
improvement to yield better outcomes.
Provost and Murray reveal how to put SPC into practice for a
wide range of applications including evaluating current process
performance, searching for ideas for and determining evidence of
improvement, and tracking and documenting sustainability of
improvement. A comprehensive overview of graphical methods in SPC
includes Shewhart charts, run charts, frequency plots, Pareto
analysis, and scatter diagrams. Other topics include stratification
and rational sub-grouping of data and methods to help predict
performance of processes.
Illustrative examples and case studies encourage users to
evaluate their knowledge and skills interactively and provide
opportunity to develop additional skills and confidence in
displaying and interpreting data.
Companion Web site: www.josseybass.com/go/provost
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