Projects are performed by people for people, with the key
determinants of success being the relationships between project
teams and project stakeholders. This web of relationships will
either enable or obstruct the flow of information between people
and, as a consequence, will largely determine project success or
failure. Making Projects Work: Effective Stakeholder and
Communication Management provides a framework for understanding and
managing the factors required for achieving successful project and
program outcomes. It presents guidelines to help readers develop an
understanding of governance and its connection to strategy as the
starting point for deciding what work needs to be done. Introduces
the idea of an organization's communication ecosystem where
information flows freely within and among all organizational layers
Explores the importance of the relationships with the project's
stakeholder community as keys to project success Describes the
theoretical underpinnings of leadership Provides detailed analysis
of the different types of project stakeholders Supplies guidance on
developing the appropriate messages to meet project and stakeholder
needs The book describes how to craft appropriate communication
strategies for developing and maintaining successful relationships
with stakeholders. It highlights the strengths and weaknesses of
existing project controls and outlines effective communication
techniques for managing expectations and acquiring the support
required to deliver successful projects on time and under budget.
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