Trust and Organizations - Confidence across Borders (Hardcover, New)

An increasing number of people work in organizations that 'trade in trust'. Institutions such as banks, accounting firms, schools, and hospitals require customers, students, and patients to have confidence in the experience and professional expertise of the staff, as well as in the effectiveness of the regulations, rules, and systems in place for quality control. What mechanisms have developed in modern society to create, manage, maintain, and convey trust in companies, public administrations, and civil society organizations? What takes place in the encounter between different cultures of confidence and what happens when confidence in or between organizations is shattered?
Trust and Organizations gathers an interdisciplinary group of academics to contextualize the dilemmas resulting from the institutionalization of trust and confidence in a wide selection of organizational settings. The importance of trust is highlighted in relation to different types of borders or boundaries - institutional, organizational, and geographical - as the overlapping and blurring of such boundaries is becoming one of the main characteristics of an increasingly transnational and re-regulated world.

General

Imprint:	Palgrave Macmillan
Country of origin:	United Kingdom
Release date:	December 2013
First published:	2013
Editors:	M. Reuter • F. Wijkstrom • B. Uggla
Dimensions:	216 x 140 x 18mm (L x W x T)
Format:	Hardcover
Pages:	213
Edition:	New
ISBN-13:	978-1-137-37074-7
Categories:	Books > Business & Economics > Business & management > Business ethics Promotions
LSN:	1-137-37074-2
Barcode:	9781137370747

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