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E-Government Service Maturity and Development - Cultural, Organizational and Technological Perspectives (Hardcover, New)
Loot Price: R5,131
Discovery Miles 51 310
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E-Government Service Maturity and Development - Cultural, Organizational and Technological Perspectives (Hardcover, New)
Expected to ship within 12 - 17 working days
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Implementing e-government services can give governments a
competitive advantage by reducing operational and management costs,
increasing transparency, and fulfilling their commitment to good
governance. Yet, advances in e-government technologies and their
applications present complex managerial and technological
challenges. E-Government Service Maturity and Development:
Cultural, Organizational and Technological Perspectives discusses
important concepts for public administration reformation, taking
into account the complex social, administrative, cultural, and
legal problems of implementing modern digital systems. The book
helps define empirical studies and methodologies for e-government
research and identifies factors affecting the development and
proliferation of e-government. Researchers and practitioners will
gain an understanding of managing e-government; meeting their
strategies and objectives; building trust, confidence, and
security; providing interactivity and community; developing
personalized experiences and content; increasing service selection;
and other issues essential to adopting, implementing, and
sustaining e-government.
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