This is Service Design Thinking. Basics - Tools - Cases (Paperback)

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking

General

Imprint:	BIS Publishers B.V.
Country of origin:	Netherlands
Release date:	February 2014
First published:	April 2012
Authors:	Marc Stickdorn
Dimensions:	229 x 172 x 32mm (L x W x T)
Format:	Paperback
Pages:	373
ISBN-13:	978-90-6369-279-7
Categories:	Books > Business & Economics > Business & management > Business strategy
LSN:	90-6369-279-X
Barcode:	9789063692797

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