Service Design Practices for Healthcare Innovation - Paradigms, Principles, Prospects (Paperback, 1st ed. 2022)

This book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovations in healthcare and contribute to the improvement of patient-centered care. Respected experts, including scholars from various disciplines and practitioners from healthcare institutions, share essential insights into established research areas, fields of work and work structures, and discuss successful approaches, methods and tools. By illustrating innovative services, products, processes, systems, and technologies, as well as their application in practice, the authors highlight the role of participating stakeholders in service design projects and the added value that comes from sharing, communicating, networking and collaborating. This book is a must-read for scholars and practitioners in the hospital and healthcare sector. It will also appeal to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience.

General

Imprint:	Springer Nature Switzerland AG
Country of origin:	Switzerland
Release date:	February 2023
First published:	2022
Editors:	Mario A Pfannstiel • Nataliia Brehmer • Christoph Rasche
Dimensions:	235 x 155mm (L x W)
Format:	Paperback
Pages:	547
Edition:	1st ed. 2022
ISBN-13:	978-3-03-087275-5
Categories:	Books > Business & Economics > Economics > General Books > Business & Economics > Industry & industrial studies > Service industries > General Books > Medicine > General issues > Public health & preventive medicine > General Books > Medicine > General issues > Health systems & services > General
LSN:	3-03-087275-0
Barcode:	9783030872755

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