Now in Paperback!
Highlighted with valuable tips and Brown's firsthand
experiences, "Winning Score" is an excellent tool for constructing
a performance measurement system. It explains how to lay the
foundation for the balanced scorecard by developing operational and
strategic plans. "Winning Score" explains how to: Identify
strengths, weaknesses, opportunities, and threats. Design data
collection strategies. Link the scorecard to other systems in an
organization. Develop a performance index. Avoid the top 10
measurement mistakes.
In addition, case studies of actual scorecard implementation in
different sectors, such as manufacturing, service, support, and
government are included.
Click here for the introductory chapter
A 296 minute abridged version of this book is also available on
4 compact discs or 4 audio cassettes from Productivity Press.
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