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Librarians' Assessments of Automation Systems - Survey Results, 2007-2010 (Paperback, New)
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Librarians' Assessments of Automation Systems - Survey Results, 2007-2010 (Paperback, New)
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Library Technology Reports May/June 2011 v.47 no.4 This report
elaborates on the results of Marshall Breeding's 2010 survey of
libraries' satisfaction with their sutomation products, and
examines trends that have emerged over the four years the survey
has been conducted. Chapter 1 details the survey methodology and
limits, and outlines its findings. Chapter 2 delves into
respondents' comments to explore the themes that may be motivating
libraries' ratings of their systems. These include concerns about
cost, relationships with consortia, and varying expectations for
functionality. Libraries' mixed feelings on open source options are
also discussed. Chapter 3 then examines the numerical data, looking
at satisfaction for major ILS products and vendors. Different
library types (public and academic) and sizes are compared.
Respondents' comments provide some context for these ratings.
Chapter 3 also examines trends in satisfaction and interest in open
source over time; satisfaction is flat or slightly increasing,
whereas the picture for open source is complicated. Finally, by
comparing 2007 and 2010 data, Chapter 3 finds that libraries'
vendor loyalty ratings do indiate the future likelihood of
migration. Chapter 4 examines in depth a few major ILS vendors,
which span a range of library types and satisfaction ratings, and
speculatse on the reasons for these ratings.
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